Everything you need to know about working with us.
How do I place an order?
Contact us via the quote request form or WhatsApp. Describe what you need and we'll provide a quote — usually within 24 hours.
What file formats do you provide?
For print work: PDF, AI, PSD. For digital: JPG, PNG, MP4, WebP. For web: zipped source files. We tailor outputs to your needs.
How long does delivery take?
Depends on the service — simple designs: 1–3 days; websites: 1–4 weeks; custom software: discussed per project. We always give you a clear timeline before starting.
Do you work with clients outside Sri Lanka?
Yes! We work with clients internationally. Payments can be made via bank transfer or agreed method.
Can I request revisions?
Yes — each project includes a set number of revisions specified in the quote. Additional revisions are available at a small fee.
Is my payment secure?
We accept bank transfers and agreed payment methods. We'll always provide a receipt for every transaction.
How does the bill receipt service work?
For utility bill payments and mobile reloads made through our Communication services, we generate a digital receipt image that you can save or print.
What is your cancellation policy?
If you cancel before work begins, a full refund is issued. Once work has started, a partial refund may apply depending on work completed.